Shipping Policy
This policy explains shipping destinations, processing estimates, delivery, tracking, local pickup, and address responsibilities.
1. Destinations and methods
Available destinations and shipping methods are shown at checkout. The store currently supports United States delivery and any local-pickup option displayed for an eligible order.
2. Processing and delivery estimates
- In-stock orders are generally prepared within 1–2 business days unless the product page or checkout states otherwise.
- Preorders ship after inventory is received and the applicable release or fulfillment window begins.
- Delivery estimates are carrier estimates and are not guaranteed arrival dates.
3. Tracking and delivery
When tracking is available, it is provided through the account, order communications, or carrier. Contact support if tracking appears stalled, a package is damaged, or a delivery is missing.
4. Address responsibility
Review the delivery name and address before placing an order. Contact support immediately if a correction is needed. We cannot guarantee a change after fulfillment begins, and additional carrier or reshipment charges may apply where permitted by law.
5. Local pickup
When local pickup is offered, we will coordinate pickup details after checkout. Bring the requested order and identity information. Orders should not be collected until pickup readiness is confirmed.